Microsoft updates warranty policy after receiving FTC warning
Microsoft updates warranty policy after receiving FTC warning
Nintendo - Customer Service | U.S. Warranty Text |
12 May, 2018, 14:18
Nintendo and Sony have both updated their warranty policies after receiving FTC warnings. In fact, the company was threatened with legal action if they didn't heed the FTC's warning and change their warranty practices within 30 days. Before Sony's warranty stated that it would not fix any consoles which been used with unlicensed peripherals or had damaged warranty stickers.
Considering Sony and Nintendo have updated their terms, it is only reasonable to believe that, Microsoft and Asus too will be following through. Sony has changed the language that previously suggested removing the sticker would void the warranty itself. (You can see for yourself using the Wayback Machine.) Before, tampering of any sort would void the warranty. More details about Sony's warranties can be found on its website. And it's bound to be good news for those of you that need to open up your systems for one reason or another.
Now, however, it's a little less restrictive and states that it won't fix consoles which have been used with unlicensed peripherals, only if it's clear that the damage was caused by these peripherals.
In accordance with an FTC ruling, Sony has updated their warranties for the PS4 and other PlayStation devices.
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Sony's initial policy said that the product warranty would be voided if an unlicensed peripheral is used with the device or the warranty sticker is broken.
The first is in regards to that warranty sticker and the use of third-party products.
Nintendo'snew warranty terms took a similar approach, saying that the warranty is void if the product is damaged or the software is intentionally modded - which actually appears to be a new limitation for Nintendo.
There you go, PlayStation-consumers. "We have updated our warranty text to clarify that Nintendo provides warranty service for defects not caused by the user or by other unauthorized acts", the statement said.
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