New railcards have gone on sale online, but with only 10,000 available the website is struggling to cope with demand.
"Spring 2018: We're only going to sell 10,000 26-30 railcards, and the website isn't gonna work".
Although 4.5 million people could benefit, just 10,000 railcards are being offered on a first come, first served basis - meaning only about one in 500 people in this age range will have one.
The 26-30 Railcard won't apply to season tickets, Eurostar, and most London Underground and Docklands Light Railway tickets - unless using Oyster pay-as-you-go. "We recommend that customers continue trying the National Railcard website, and keep an eye on @_Railcards Twitter and Facebook pages for updates".
Tom Drury, from London, wrote: 'The launch of the new railcard is a shambles'.
The trial of the 26-30 railcard is part of the rail industry's long-term plan to change, improve and boost communities by enabling more people to travel by train.
The railcard will only be available for one year, costs £30 for a year and will only be available digitally.
However, it's not good news for everyone, as the railcard can not be used on season tickets, which many working and commuting young people buy to make daily travel to work slightly cheaper. There will be a £12 minimum on tickets between 4.30am and 10am, excluding weekends and public holidays.
Tuesday's nationwide launch follows a trial across the Greater Anglia network in December, during which another 10,000 railcards were made available.
The website to buy the railcard, which would give eligible travellers a third off fares, crashed within minutes of opening and people aren't happy about it.
As The Independent revealed on 11 March, the first batch of railcards available to anyone in the United Kingdom born between 14 March 1987 and 13 March 1992 was due to be released on 13 March.
The card is meant to be used on a smartphone, but if you lose your phone or your phone dies you can transfer the card to another phone online.
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