Caribbean passengers delayed at JFK after flood, storm backlog
Caribbean passengers delayed at JFK after flood, storm backlog
The Latest: Airport agency head: JFK woes 'unacceptable'
10 January, 2018, 12:56
The Port Authority of NY and New Jersey said Monday it will investigate the water pipe break that added to the weather-related delays at Kennedy Airport and will "hold all responsible parties accountable". About 3 inches (8 centimeters) of water gushed onto the floor of Terminal 4, suspending its worldwide flight arrivals for a few hours. Lingering delays continued Monday morning, the airport said.
According to The Associated Press, "Following the storm, which blasted NY on Thursday, passengers were kept on planes and waited hours to retrieve luggage as flights were delayed and canceled, and a backup to get to terminal gates built up".
"What happened over the weekend was a completely unacceptable performance", said Rick Cotton, executive director of Kennedy Airport's owner, the Port Authority of NY and New Jersey. The threshold is more than three hours for a domestic flight and four for an worldwide one. On Thursday, as the snow piled up and winds strengthened, the Port Authority announced that Kennedy would temporarily shut down.
There may be delays Monday morning at Kennedy Airport in the wake of a burst pipe Sunday that led to the partial evacuation of a terminal serving overseas flights, officials said. As flights got backlogged, gates clogged up, and some arriving passengers waited on the tarmac for hours and ended up being bused to terminals. Because there was no baggage claim, seven planes-worth of of passengers went through Customs and were told to leave the airport through a side door without their bags.
"They should have been way better prepared, plain and simple", he said. "I understand there was a huge snowstorm but that's not a reason to not have proper planning". "There's a big lack of information". Senator Chuck Schumer said that everything that could go wrong, did go wrong. The Port Authority blamed "cascading" issues that included the large numbers of holiday travellers, difficulties in baggage handling and staff shortages. She was hoping to get on a plane Monday evening. "They need to get all the terminals working together because this can't happen again".
The Port Authority tweeted Sunday night that the terminal's worldwide arrivals were resuming operations, but residual delays were expected. "I just want to go home, our once in a lifetime trip is ruined", she told The Post in a tweet.
Cotton said the Port Authority would investigate why the pipe broke and "hold all responsible parties accountable".
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